Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Privacy policy
Privacy Policy – The Grumpy Rooster
When you place an order or contact me, I receive certain personal info (like your name, address, and order details) to fulfill your order and provide support. I only use this info to process your order, respond to questions, or meet legal requirements (like taxes).
I may share your info with Etsy or delivery services, but never for marketing or spam. I keep your info secure and only as long as needed (typically up to 4 years).
Need to access, change, or delete your info? Just message me.
– Tracy @ The Grumpy Rooster